Objective A large retail company wanted to position itself among its competitors as the company with unsurpassed customer service. In order to accomplish this, the customer service representatives needed to increase the level of service they provided. Strategy Management decided to initiate a “Customer Service Representative of the Month” recognition program to reinforce the importance of superior customer service. The… Read more →
Tag: service
Energizer Employee Service Recognition Plaques
Challenge Energizer wanted a way to further recognize their 25-year anniversary recipients. They wanted something special that each employee would be able to keep and proudly display. Solution Lipic’s designed a custom personalized plaque for each individual. Some include a color photograph of the facility, while others include signatures of all of their peers. Results Since its inception, additional locations… Read more →
Swank Employee Service Recognition
Challenge Swank Audio Visuals wanted a custom and creative program to recognize all of their employees for their loyalty and service. Solution Lipic’s worked with Swank to develop a multitude of solutions, including custom-printed cards, business card cases, pens, crystal awards and metal certificates. Fulfillment of the awards is done through the Lipic’s facility. Results The new program has been… Read more →