150 Years…and Counting I’m not big on tooting my own horn, but through a bit of prodding, it’s come to me that I shouldn’t be shy about sharing this big news. Lipic’s Recognition, as we’re known today, is just part of a family tradition that dates back to a time when fine pens were treasured and passed down from generation… Read more →
Category: Steve’s Ramblings
HR is…
Last week, we attended the Missouri SHRM Conference (Society for Human Resource Management) and had the pleasure of meeting with people across dozens of different platforms and areas of expertise. And during our conversations, we realized one thing. HR means different things to different people. In a poll we conducted of our top 4 “HR… Read more →
Treat Your Clients Like Friends
The principles of engaging your customers are the same as being a good friend. Treat your clients like you treat your friends, and you’ll reap the rewards. But, do you know how to do that? Be Selfless – You have to be there when they need you, not just when it benefits you. Your clients’ satisfaction should always be on your… Read more →
How a Puppy Can Teach Us to Recognize
My wife Traci and I have always enjoyed dogs, and we just rescued our third puppy in the spring to replace our beloved Lilly who passed in the winter. However, just because we enjoy dogs, does not mean that we actually know how to train them very well. Oh, they eventually learn what they are supposed to do and especially… Read more →
Why is Engagement Different for Non-Profit Organizations?
This question actually comes up quite a bit. The quick and easy answer? Because for-profit and non-profit organizations are different. For-profit organizations often need to engage their employees and clients around their products, whereas non-profits have employees, clients, volunteers and donors that are typically very passionate about their goal. So what is so hard about this? If they are already… Read more →
To Engage your Clients, Start with your Employees
Satisfied customers. Adoring clients. Raging fans of your brand. That’s what every business wants, isn’t it? However, we can’t all be the Apples of the world and realize that this can be more difficult than it sounds. In fact, if you are like most businesses, you would just like clients who will give you a testimonial and a couple of… Read more →
Engagement…Where do I Begin?
You want to engage your employees, but the big question is where to begin. The hardest part of any initiative is figuring out how to get started and then mapping out a plan for change. So just dive in and take that scary first step: determining what effect your current programs have. That’s right, the first step towards making progress… Read more →
Why use Lipic’s?
This is a great question and one we get asked often by our prospects and referrals. The best way to answer this question is by telling you a short story. As many of you know, I grew up working for Emerson in their motor divisions and was fortunate to be exposed to many great mentors before making the leap to… Read more →
Who is Lipic’s and What is This New Stuff?
If you are currently one of our great clients, then you already know who we are, but you may not be aware of all that we provide for our other great clients. This site and our accompanying newsletter are our new ways to reach out and engage both you and our future clients. If we have not yet had the… Read more →
Who is Steve?
So, who is this Steve Lipic guy, anyways? A former ivy league football player, Steve took his competitiveness and drive and turned them into a prosperous career. Starting out as an engineer for Emerson Motor Company in Ohio, he soon longed for the toasted ravioli and Ted Drewes frozen custard of his home land, and returned to St. Louis to… Read more →